Associate Systems Administrator

Job Description

Reeher (www.reeher.com) provides a Software-as-a-Service (SaaS) solution, called the Reeher Platform, which helps leading universities achieve their fundraising goals. Reeher’s accelerated growth over the last couple of years has attracted some of the biggest names in university fundraising as customers. In addition, Reeher was recently recognized as one of the top 50 fastest growing companies in the Twin Cities by the Minneapolis St. Paul Business Journal.

We believe our recent growth in attracting leading universities puts us in a great position to accelerate our growth over the coming years. The right candidate will have an excellent opportunity to grow with the company.

Job Responsibilities:

Information Technology at Reeher is tasked with ensuring the confidentiality, integrity, and availability of Reeher’s Solutions and the data of our customers. The Associate System Administrator is responsible for the day-to-day operations of Reeher’s Information Technology Systems. This role will have the responsibility of maintaining the infrastructure supporting the Reeher Software-as-a-Service Platform. The candidate should have general Linux, Networking, and Virtualization related knowledge. A good candidate should be proficient in most responsibilities listed below and willing to learn the remaining items.

  • Monitor, operate and maintain hardware, software, and networks that support the Reeher Platform
  • Maintain and coordinate Reeher’s backup systems and recovery activities
  • Plan system upgrades and patches consistent with Reeher’s Change Management Policy
  • Work with Routers/Switches/Firewalls to perform preventative maintenance and changes
  • Working knowledge and ability to manage an Apache Tomcat Environment
  • Implement and Test Reeher’s Disaster Recovery Strategies in relation to IT Services Reeher provides
  • Track and update documentation of Reeher’s technology assets
  • Stay up to date on latest releases of application as well as relevant business knowledge
  • Working with Reeher’s Development Team, deploy code to Reeher’s Production Environment
  • Perform system load testing and scalability assessment
  • Perform incident resolution, problem determination and root cause analysis for Reeher’s IT systems
  • Help define and track IT business and performance objectives
  • Participate in on-call rotation
  • Other duties as assigned

Basic Qualifications:

  • Associate’s degree or greater
  • 2-5 years of Information Technology experience
  • 2+ years of Linux Experience
  • 2+ years of VMware Experience
  • Exceptional people skills
  • Knowledge of General Information Security processes and procedures
  • Exceptional written and oral skills, as well as the ability to translate technical jargon into user-friendly terms to effectively communicate issues and resolutions and create documentation for user reference
  • Ability and desire to acquire new skills and knowledge quickly; Ability to think and work independently
  • Must be self-guided individual, requiring minimal supervision
  • Must have high integrity and a strong work ethic
  • Exceptional customer service skills
  • Ability to take a project from planning to completion
  • Ability to keep business owners up to date on project status

Other Requirements:

Ability to pass background/credit check + Ability to work on site at our corporate office

Categories

Skills we're looking for

Location

St Paul

How to Apply

Apply on our website! www.reeher.com/company/careers/details/mp0mdhn/

Job Type

Full-time