Best Buy stakes big share of its future on Geek Squad

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By Thomas Lee, Star Tribune

Best Buy Co. is letting its Geeks run free.

Once relegated to computer repair, Geek Squad agents have morphed into the all things Best Buy. They install GPS devices on cars. They lead in-store smartphone tutorials for customers. They advise homeowners on how to reduce energy bills. They tell hospitals how to safely transmit patient records through tablets.”

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