Solutions Engineer

Cludo

Job Description

Inclusive and a customer-focused SaaS provider, Cludo is transforming website search and insights for marketing teams across the globe. Our customers use our solution to not only create a powerful website search but use analytics to build an overall better site for their website visitors. To keep up with our growing customer base, Cludo is seeking a Solutions Engineer in our Minneapolis office, who will play a critical role as we continue to provide a consultative experience with our cutting-edge website search and insights solutions.

As a Solutions Engineer, you’ll be responsible for being the technical lead during the sales process of our customer lifecycle. Although you’ll work alongside a team of Front-End Developers and Customer Success Managers, you’ll collaborate daily with the Sales team to consult prospects on the technical intricacies of our platform, provide recommendations for the best implementation, utilize your front-end development skillset to build demos, and be part of a global team with a variety of projects to collaborate on as we scale to the next level of success!

About the job:

  • Participate in product demonstrations with members of the Sales team
  • Design and develop functional site search demos
  • Provide consultation to prospects on the best methods for implementation of the product
  • Represent the voice of the customer to provide recommendations for product enhancements
  • Develop and deliver on-going training to various teams in the organization
  • Deliver exceptional technical support to our trial and prospective customers
  • Maintain & gain knowledge of the languages and technologies supported by Cludo
  • Take initiative with anything that comes your way

Your qualifications:

  • User experience (UX) mindset with an eye for detail
  • Knowledge in CSS3, SASS/LESS, and HTML5
  • Exposure to Vanilla JavaScript
  • Experience with GIT
  • Understanding of web standards, cross-browser compatibility, and web accessibility

Nice to have qualifications:

  • Experience in consultative sales strategy at a technical level
  • Experience with Gulp and Node.js
  • Exposure to building responsive web content using Bootstrap
  • A familiarity of HTTP and RESTful APIs
  • Experience with a help desk, such as Zendesk
  • Genuine interest in the digital and technology space
  • Self-starter and passionate about customer success
  • Strong presentation, interpersonal and written communication skills
  • Enjoy working in a dynamic, fast-paced environment
  • Socially inclusive to the unique needs of a global team environment

Why join Cludo?

  • Inclusive, customer-focused and team-oriented environment
  • The chance to make an impact with the most innovative website search and insights engine on the market
  • Work with the biggest brands in the US and around the world
  • Be a part of a rapidly growing company
  • Regularly face new challenges as each customer is unique and different from the last
  • Central downtown Minneapolis location
  • Competitive Pay, Health & Wellness Plan, 401K, PTO & Paid Holidays

Categories

Job Location

100 Washington Avenue South, Suite 510 Minneapolis MN 55401

Office Locations

100 S Washington Ave Ste 510, Minneapolis, MN

To change or remove this job posting please contact jobs@tech.mn.