Glympse
Published
October 25, 2021
Location
Remote, Remote
Category
Job Type

Description

Job Description

Glympse® drives proactive conversations between customers and brands during the critical moments that matter. Our communications platform drives and delivers proactive customer engagement that increases customer satisfaction and lowers operational costs.

We are looking for an experienced Director of Technical Product Management who is passionate about building and integrating the systems powering the products our customers love. You will join a dynamic and fast-paced environment and work with cross-functional teams.

In this role, you’ll help lead the company to enable impactful, outcomes-focused learning experiences by building and executing a roadmap for our technical ecosystem. You will focus on driving excellence in product and platform strategy and execution, as well as productize operations and processes through the deployment of modern and best-in-class solutions.

Responsibilities

  • Work with internal and external stakeholders to understand their technology needs, including a set of B2B and B2C reference customers and partners
  • Articulate a clear technology strategy and map the steps that will accelerate progress
  • Evaluate possible solutions and partners and influence their roadmaps while keeping up with the latest technology and market trends
  • Test ideas upfront to attain a minimally sufficient level of confidence that the investment will yield the expected return and that it is feasible to deliver and operate the solution
  • Create business cases and gain executive approval for new ideas and keep leadership up to date on how technology investments are performing and where to invest next
  • Organize cross-functionally with customer success, marketing, and engineering teams to establish precise business requirements as well as to test, iterate, and scale programs
  • Ensure product success by developing robust market requirements and go-to-market strategies, including training, implementation, launch, and ongoing support
  • Ensure that delivery teams validate and deliver against the objectives of the project and user/customer expectations early and often
  • Analyze and use data to enable prioritization and planning

Qualifications & Skills

  • Degree in computer science or information technology.
  • 7-10 year’s experience in Product Management with experience delivering complex integrations, migrations, and technical implementations
  • Experience working face to face with customers, clients, partners, and vendors in a product management environment building long-standing relationships
  • Strategic and effective communication skills, using various modalities to inspire, educate, map, influence, and persuade
  • Ability to translate product vision into action by creating business cases, competitive analysis, product assessments, product-market fit, and product differentiation analysis
  • Hands-on experience working in an agile environment supporting fully agile delivery teams, ideally in a Scrum environment
  • Knowledge of the competitive landscape and industry players/leaders in the broader context of the product
  • Strong analytical skills with great business acumen and communication skills

Salary Range:  $120,000 - $165,000, depending upon experience.

Please Note: Glympse reserves the right to change or modify job duties and assignments at any time. The above job description is not all-encompassing. Position functions and qualifications may vary depending on business necessity.

Glympse is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth, or related medical conditions), age, veteran status, or other legally protected characteristics.

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