Total Expert
Published
January 5, 2022
Location
Remote, MN
Category
Job Type

Description

We are looking for a Technical Integrations Manager to help us transform and manage our integration ecosystem. This role will help developers bring innovative solutions to our financial services clients and their customers. In this role you will work with internal and external stakeholders to define our integration process for partners and deliver new integrations to the market. You will serve as the resident expert for our APIs and how to implement them effectively. You will also work closely with our Product and Alliances teams to share how the developer community is utilizing our APIs and how we can take them to the next level.

You’ll also develop a keen sense of empathy with internal and external customers (including developers) through direct observation and data analysis, and you’ll band together with cross-functional team members from all departments to get new API solutions to market while communicating priorities, progress, scope and tradeoffs. The work you do will educate and empower tens of thousands of financial services leaders to help their customers make critical financial decisions that shape their lives.

Exciting work you’ll do:

  • Create standard practices for developers that integrate with Total Expert including enriching the onboarding experience, driving adoption, and ensuring good market fit for our customers.
  • Work with all levels of our customer and partner developers to understand use cases for our APIs and help them bring innovative solutions to market.
  • Define, own, analyze and report on the community to drive insights to internal and external stakeholders.
  • Drive adoption of our APIs by working with our marketing teams to educate the market on the value our solutions and how they can bring value to consumers.
  • Support the enablement of systems integrators who will assist in scaling API solutions for our customers.
  • Foster a workplace with the highest moral and ethical standards to ensure Total Expert remains an environment that promotes respect, innovation and creativity
  • Represent our brand to developers and integration partners across FinTech and MarTech spaces

Requirements

What we look for:

  • 5+ years of Integrations/Alliance experience in a SaaS environment (Financial Services a plus)
  • Experience defining, working with, building, and managing integrations and integrating 3rd party solutions through API interfaces
  • Extensive experience working directly with software engineers to implement, troubleshoot, and test APIs
  • Familiarity with a variety of web development languages with expertise in 2 or more, including NodeJS, Python, Ruby, PHP, Java, C# etc.
  • Will thrive in high growth culture: Has a forward-thinking mindset, resilient, adaptable, and curious.
  • Entrepreneurial approach to build relationships (internal and external), make progress and work through obstacles
  • Fluency with technical details, ability provide guidance and documentation for technical users while also showing the ability to translate for a non-technical audience
  • Superior analytical, prioritization, communication and negotiating skills

Benefits

Total Wellness

We believe that living a balanced life leads to more creativity and productivity. Total Expert offers the following benefits to support employees in their pursuit of Total Wellness.

Physical Wellness:

  • Medical, Dental & Vision Coverage
  • Prescription Drug Coverage
  • GymPass
  • Health Advocate Program
  • Flexible Time Off Program

Financial Wellness:

  • Health Savings Account, Flexible Spending Accounts & Disability Protection
  • Life & Voluntary Life Coverage
  • Paid Parental Leave
  • Pet Insurance
  • 401(k) Retirement Savings Plan & Matching Program
  • Employee Referral Bonus


About us:

Total Expert is the leading fintech software company that delivers purpose-built CRM and customer engagement for modern financial institutions. The Total Experience Platform unifies data, marketing, sales, and compliance solutions to provide a cohesive experience across the customer lifecycle.

At Total Expert, we strive for excellence, innovation, and customer success in everything we do. We are determined to reimagine the way people and technology work together so that we can allow our customers to build more meaningful, human connections with their customers.

Total Expert's Awards & Accolades:

  • Named to the Inc. 500 list for the third year in a row (#288 in 2020), 3rd fastest-growing Minneapolis-based company, and in the Top 40 fastest-growing software companies in the nation on the 2020 Inc. 500 list.
  • America's Best Startup Employers 2021 list by Forbes
  • Deloitte Tech Fast 500
  • Top Workplace by the Minneapolis-St. Paul Star Tribune (2018, 2019, 2020)
  • HousingWire Tech100 (2020)
  • Tech 20 - Twin Cities Business (2020)

Our most successful people have a “teamwork makes the dream work” mindset, operate with a strong sense of urgency, have an entrepreneurial spirit, and are solutions-oriented. Come join us!

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