With data gleaned from workers, companies hope to improve bottom line



By Annie Baxter, Minnesota Public Radio

“MINNEAPOLIS — If you have taken an “employee engagement” survey lately, you have plenty of company. Employers are increasingly studying their workers to search for clues about how to improve business performance. They are also deploying more powerful software tools to find patterns that would go unnoticed otherwise.

To do so, companies are turning to human resources experts like Patrick Riley, chief executive of Modern Survey in Minneapolis. Riley calls the firm a human capital measurement company.”

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