VC Chris Smith takes the reigns at NE Minneapolis startup Kipsu

chrissmithFormer Coral Group MD Chris Smith is now the CEO of Kipsu, a Northeast Minneapolis startup focused on customer experience management.

“I’ve witnessed the life cycle of startups and through those experiences I always questioned whether to get in deep or stay on the periphery.  I love this business and Kipsu is on a growth trajectory,” Smith says speaking to the decision to change.

Smith has been a silent partner in Kipsu up until now, quietly co-founding the venture three years ago with Joseph Rueter and Geoff Dutton.

Kipsu’s SaaS model helps service organizations (hotels, hospitals, airports, etc.) engage with their customers via text messaging channel in a flexible and scalable way.

He anticipates headcount will increase from 6 to 12 next year, with immediate needs for a BA position & Lead App Developer.

“2014 was a breakout year for us, we’re getting a lot of traction,” Smith says. “Our goal now is to double headcount and quadruple revenue in 2015.”


  • Casey Allen

    Awesome. Welcome to the light side, Chris. =)

  • Daren Cotter

    Congrats Chris! Let’s catch up soon.