MN Startup Zipnosis Partners With John Muir Health On Virtual Care



Via News Release

MINNEAPOLIS, Aug. 24, 2015 /PRNewswire/ — Zipnosis, the first virtual care solution to empower health care systems with the technology and methodology to launch their own branded virtual care service line, today announced a new partnership with Walnut Creek, CA-based, John Muir Health, which includes physician practices, outpatient centers and two of the largest medical centers in Contra Costa County.”

As health systems consider how to keep and acquire new patients, many recognize the value of providing their own branded online care for common medical conditions. As a white-labeled, turnkey solution, Zipnosis ensures digital-to-in person care continuity and reduces the complexity, time and expense for health systems considering building their own virtual care capability. The domain expertise of Zipnosis allowed John Muir Health to launch the service quickly and efficiently.

“We are excited to be partnering with Zipnosis in support of our primary care strategy of ‘call, click, or come-in’ to improve patient access 24/7,” said George Sauter, Chief Strategy Officer for John Muir Health.  “We know there are patients who seek to have many of their needs met online. Zipnosis allows us to meet the needs of those patients. It also integrates well with our existing online patient portal and uploads medical encounters into the patient’s medical records, which provides a seamless experience for our patients and full visibility across the care continuum for our physicians.”

Jon Pearce, CEO and co-founder of Zipnosis discussed the company’s excitement in partnering with John Muir Health, “John Muir’s vision for using Zipnosis to reach the new digital health consumer is exciting to see unfold in California.  We are honored to have the opportunity to partner with them on this journey, using our years of experience to help them get to market faster and with confidence.”

Using Zipnosis, health systems can launch their own profoundly simple online diagnosis and treatment service within 90 days. The service conveniently connects patients online to the health system’s own clinicians to receive prompt, high-quality virtual care for common medical conditions, such as sinus infections, pink eye, colds and flu—all for a flat fee payable online, typically without adding clinical staff. Designed on the premise of quality care above all else, adherence to evidence-based guidelines via the Zipnosis platform is 98.4 percent for sinusitis and nearly 100 percent for UTI, while the average for urgent care centers is 70 percent.

Founded in 2008, privately-held Zipnosis is the first virtual care solution to empower health care systems with the technology and methodology to launch their own virtual care service line in a profoundly fast and simple way. The proven-in-use, best practice-based methodology ensures health system-wide engagement, while the asynchronous, adaptive assessment software offers patients modern-day access and convenience, while significantly reducing the clinical time required to safely diagnose, treat or triage more than 90 minor medical conditions. The unique health system brand extension approach enables a branded, digital access point to attract more patients to the care they need and ensures in-system care quality and continuity from the health system’s clinicians and triage points. Visit, LinkedIn, Facebook and Twitter  to learn more.

About John Muir Health
John Muir Health is a nationally recognized, not-for-profit health care organization east of San Francisco serving patients in Contra Costa, eastern Alameda and southern Solano Counties. It includes a network of more than 1,000 primary care and specialty physicians, more than 5,500 employees, medical centers in Concord and Walnut Creek, including Contra Costa County’s only trauma center, and a Behavioral Health Center. John Muir Health also has partnerships with San Ramon Regional Medical Center, UCSF Medical Center and Stanford Children’s Health to expand its capabilities, increase access to services and better serve patients. The health system offers a full-range of medical services, including primary care, outpatient and imaging services, and is widely recognized as a leader in many specialties – neurosciences, orthopedic, cancer, cardiovascular, trauma, emergency, pediatrics and high-risk obstetrics care. For more information, visit