Minneapolis Startup Kipsu Raises $565k For Customer Engagement Technology


Minneapolis startup Kipsu has raised a $565k in convertible debt, according to this SEC disclosure.

Kipsu provides the retail, healthcare and hospitality sectors with a real-time communication channels, like SMS, internet chat and social messaging, to help them form stronger connections with guests and patients.

Company origins date back to 2011 when they came together as a simple service for basic hospitality under the helm of cofounder Geoff Dutton.

Years later, reformed VC Chris Smith took over as the CEO, and business has been good for Kipsu ever since. They surpassed $1m in top line sales earlier this year, grew the team to over a dozen, placed in the MN CUP finals, and are moving into a new 4,000 sq. ft. office next week.  Smith noted that Matchstick Ventures participated in this round, in addition to other unnamed investors.

In an interview last month at Beta.MN, Smith said Kipsu has 250+ customers, including brands like Peninsula, Hilton, and “every major US mall operator except for Simon.”