Mall of America Pilots Watson AI Bot

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hermey-puppetBy Khari Johnson, VentureBeat

“IBM today announced the launch of a pilot program to deploy its artificial intelligence inside Mall of America. Mall of America in Bloomington, Minn. covers 5.6 million square feet, making it the largest retail space in the U.S. The Experiential List Formulator (E.L.F.) can now help guests manage their options by suggesting ways to spend time at the mall’s more than 500 stores and theme parks.”

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